Cannot click campaign

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Cannot click campaign

Postby Kyphexler » Sun Dec 27, 2015 12:01 am

I am not able to continue campaigns I started over six months ago. Button lights as if clicked, but nothing happens. Please help
Kyphexler
 
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Re: Cannot click campaign

Postby Evershaw » Mon Dec 28, 2015 4:28 pm

Kyphexler wrote:I am not able to continue campaigns I started over six months ago. Button lights as if clicked, but nothing happens. Please help


Hello Kyphexler,

Please post your game ID here, and it is better if you can upload the screenshots of your problem.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby Ryan » Tue Dec 29, 2015 3:16 am

you can't continue a campaign you started 6 months ago, you have to restart from the beginning since our game have been updated many times during 6 months.
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Re: Cannot click campaign

Postby Kyphexler » Thu Dec 31, 2015 7:32 am

Id is 92663100.
Kyphexler
 
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Re: Cannot click campaign

Postby Evershaw » Sat Jan 02, 2016 4:12 am

Kyphexler wrote:Id is 92663100.


Hello Kyphexler,

Plz see the answer above from Ryan.

Many thanks!
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby thedark » Sat Jan 02, 2016 6:47 am

Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Mon Jan 04, 2016 1:08 am

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

I have reported your problem and will let you know once I received the result.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby Evershaw » Wed Jan 06, 2016 5:05 pm

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

According to the feedback I just received, there was no your record of buying chapter II, so would you provide more details of your problem?

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby Evershaw » Thu Jan 07, 2016 5:09 pm

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

Staff from the company want to know more details in order to solve your problem. Would you plz let me know when you bought the chapter 2?

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby thedark » Mon Jan 18, 2016 8:06 am

I have sent mail and wait for long but they did not respond
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Mon Jan 18, 2016 4:57 pm

thedark wrote:I have sent mail and wait for long but they did not respond


Hello thedark,

Would you plz post the time you bought the chapter II here? Then I can report it to the company according to the staff's request.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby thedark » Tue Jan 19, 2016 11:34 am

I cant remember exactly how about month, because im stuck at meeting at gucheng until recently get through it, just know when i have open chapter 2 it still free
thedark
 
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