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I want data recovery if it is possible.

PostPosted: Wed Jan 06, 2016 3:43 pm
by MariosAdreas
Hi and Happy New Year. Sorry for bothering you I was an old player but I stop the game last January. It's a long time I know but if there is any possibility to recover my account I would be much appreciated. My ID is 80836004. Keep up your good work.

Re: I want data recovery if it is possible.

PostPosted: Wed Jan 06, 2016 5:02 pm
by Evershaw
MariosAdreas wrote:Hi and Happy New Year. Sorry for bothering you I was an old player but I stop the game last January. It's a long time I know but if there is any possibility to recover my account I would be much appreciated. My ID is 80836004. Keep up your good work.


Hello MariosAdreas,

I have reported yoru enquiry, hoping your data can be restored.

Many thanks.

Re: I want data recovery if it is possible.

PostPosted: Thu Jan 07, 2016 2:57 pm
by MariosAdreas
Thanks for your trouble.

Re: I want data recovery if it is possible.

PostPosted: Sun Jan 10, 2016 5:14 pm
by Evershaw
MariosAdreas wrote:Thanks for your trouble.


Hello MariosAdreas,

The staff said that since there were several big updates of the version released during the year, there does exist a possibility to recover your data but it may also not succeed. Plz wait a few more days during their process.

Many thanks.

Re: I want data recovery if it is possible.

PostPosted: Fri Jan 15, 2016 2:15 am
by Evershaw
MariosAdreas wrote:Thanks for your trouble.


Hello MariosAdreas,

I am so sorry to tell you that I was informed that your data cannot be recoverd. Accordingly, you may need to restart.

Many thanks.

Re: I want data recovery if it is possible.

PostPosted: Fri Jan 15, 2016 6:37 am
by victorash
I was curious what was lost and what remained from these.
- all the progress, meaning the Advancement in the Campaigns
- all heroes gained and their level of progress
- all artifacts
- tactic cards
- achievements and talents
- all exchange points
- all gold coins
- all vip levels
So that I would know what I could lose if I would stop playing

Re: I want data recovery if it is possible.

PostPosted: Tue Feb 02, 2016 6:21 pm
by MariosAdreas
victorash wrote:So that I would know what I could lose if I would stop playing


Everything except the VIP level.

Re: I want data recovery if it is possible.

PostPosted: Tue Feb 02, 2016 6:24 pm
by MariosAdreas
I am so sorry to tell you that I was informed that your data cannot be recoverd. Accordingly, you may need to restart.

Many thanks.[/quote]

Don't be sorry. Maybe it's for the best for me. Thanks for your trouble again.

Re: I want data recovery if it is possible.

PostPosted: Wed Feb 03, 2016 6:27 am
by victorash
MariosAdreas wrote:
victorash wrote:So that I would know what I could lose if I would stop playing


Everything except the VIP level.

If you keep your vip levels maybe they can give you back the coins you bought. It's easy to estimate them according to your vip level. So you'll have a good start at least