Cannot click campaign

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Cannot click campaign

Postby Kyphexler » Sun Dec 27, 2015 12:01 am

I am not able to continue campaigns I started over six months ago. Button lights as if clicked, but nothing happens. Please help
Kyphexler
 
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Re: Cannot click campaign

Postby Evershaw » Mon Dec 28, 2015 4:28 pm

Kyphexler wrote:I am not able to continue campaigns I started over six months ago. Button lights as if clicked, but nothing happens. Please help


Hello Kyphexler,

Please post your game ID here, and it is better if you can upload the screenshots of your problem.

Many thanks.
Evershaw
 
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Re: Cannot click campaign

Postby Ryan » Tue Dec 29, 2015 3:16 am

you can't continue a campaign you started 6 months ago, you have to restart from the beginning since our game have been updated many times during 6 months.
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Re: Cannot click campaign

Postby Kyphexler » Thu Dec 31, 2015 7:32 am

Id is 92663100.
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Re: Cannot click campaign

Postby Evershaw » Sat Jan 02, 2016 4:12 am

Kyphexler wrote:Id is 92663100.


Hello Kyphexler,

Plz see the answer above from Ryan.

Many thanks!
Evershaw
 
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Re: Cannot click campaign

Postby thedark » Sat Jan 02, 2016 6:47 am

Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...
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Re: Cannot click campaign

Postby Evershaw » Mon Jan 04, 2016 1:08 am

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

I have reported your problem and will let you know once I received the result.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby Evershaw » Wed Jan 06, 2016 5:05 pm

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

According to the feedback I just received, there was no your record of buying chapter II, so would you provide more details of your problem?

Many thanks.
Evershaw
 
Posts: 134
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Re: Cannot click campaign

Postby Evershaw » Thu Jan 07, 2016 5:09 pm

thedark wrote:Hi,
Im 32240826 , please check my id after complete campaign 'raid of wuchao' i cant received heroes token of Xu Chu, please fix it, many thanks
I have report this via mail of william, maybe he busy in something ...


Hello thedark,

Staff from the company want to know more details in order to solve your problem. Would you plz let me know when you bought the chapter 2?

Many thanks.
Evershaw
 
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Re: Cannot click campaign

Postby thedark » Mon Jan 18, 2016 8:06 am

I have sent mail and wait for long but they did not respond
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Mon Jan 18, 2016 4:57 pm

thedark wrote:I have sent mail and wait for long but they did not respond


Hello thedark,

Would you plz post the time you bought the chapter II here? Then I can report it to the company according to the staff's request.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby thedark » Tue Jan 19, 2016 11:34 am

I cant remember exactly how about month, because im stuck at meeting at gucheng until recently get through it, just know when i have open chapter 2 it still free
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Wed Jan 20, 2016 4:39 pm

thedark wrote:I cant remember exactly how about month, because im stuck at meeting at gucheng until recently get through it, just know when i have open chapter 2 it still free


Hello thedark,

I have reported your situation and hope it could be solved soon.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Cannot click campaign

Postby thedark » Fri Jan 29, 2016 4:19 am

Evershaw wrote:
thedark wrote:I cant remember exactly how about month, because im stuck at meeting at gucheng until recently get through it, just know when i have open chapter 2 it still free


Hello thedark,

I have reported your situation and hope it could be solved soon.

Many thanks.

Hi, so could i get my hero xuchu ?
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Fri Jan 29, 2016 5:00 pm

thedark wrote:
Evershaw wrote:
thedark wrote:I cant remember exactly how about month, because im stuck at meeting at gucheng until recently get through it, just know when i have open chapter 2 it still free


Hello thedark,

I have reported your situation and hope it could be solved soon.

Many thanks.

Hi, so could i get my hero xuchu ?


Hello thedark,

I just received the feedback. According to that you will be compensated 300 coins immediately, and the problem will still be examined later, since recently the engineers are on their vacation of the Chinese new year. They said that the company may compensate you a Xuchu if they confirmed that your problem was caused by game bugs.

Many thanks.
Evershaw
 
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Re: Cannot click campaign

Postby thedark » Fri Jan 29, 2016 11:17 pm

Thank you
thedark
 
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Re: Cannot click campaign

Postby Evershaw » Thu Feb 18, 2016 2:03 am

thedark wrote:Thank you


Hello thedark,

Would you plz try a second time of the campaign to get Xuchu? According to the feedback, now the problem is fixed and you can get Xuchu normally.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Cannot click campaign

Postby Breksingbwi » Sat Jun 25, 2016 10:53 am

Hello I need help
I press instert to pull up the menu but I cannot turn on or scroll Please help
User avatar
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Re: Cannot click campaign

Postby soldier » Mon Jun 27, 2016 2:36 am

Breksingbwi wrote:Hello I need help
I press instert to pull up the menu but I cannot turn on or scroll Please help


Hi Breksingbwi, can you upload the screenshot of your problem?
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Cannot click campaign

Postby lovigyoy » Fri Jul 08, 2016 7:28 pm

I see where the Music level is set in Audio Settings, and i set it to 1 but that is still very loud, so i set it to 0. But i cannot set the ambient noise levels at all, and they are very loud, louder than the sound effects it seems, is there an error in the sound level code maybe?
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Cannot click campaign

Postby robberto » Fri Feb 03, 2017 6:27 am

Hi,

Im new to the site and have just been reading the threads. Im just wondering how all the people on here who cannot smell the odour on themselves, found out the have this if they cannot smell it?

Ellie
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Introduce yourself

Postby EdgarBougH » Wed May 24, 2017 10:57 pm

hellow all
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