log in error

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log in error

Postby machao8686 » Mon Nov 23, 2015 9:05 am

hi admin
why im always receive error. im just buy 5.99$ and received 300coins ,then i try to buy a package with coin300. i buy but not received any then i close clash of warload...but when im open again im receive error message
(player id:21100749)game data error cannot log in.........click confirm to leave game!
i dont know why i love this game very much and already buy alot but why im always receive error...
please kindly help me quickly ....i want to playyyy....
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: log in error

Postby Evershaw » Mon Nov 23, 2015 5:59 pm

machao8686 wrote:hi admin
why im always receive error. im just buy 5.99$ and received 300coins ,then i try to buy a package with coin300. i buy but not received any then i close clash of warload...but when im open again im receive error message
(player id:21100749)game data error cannot log in.........click confirm to leave game!
i dont know why i love this game very much and already buy alot but why im always receive error...
please kindly help me quickly ....i want to playyyy....


Hello machao8686,

As a player, I can fully understand your feeling. Please don't worry, I have reported your problem and it will be solved soon.

Many thanks!
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: log in error

Postby Evershaw » Tue Nov 24, 2015 2:48 am

machao8686 wrote:hi admin
why im always receive error. im just buy 5.99$ and received 300coins ,then i try to buy a package with coin300. i buy but not received any then i close clash of warload...but when im open again im receive error message
(player id:21100749)game data error cannot log in.........click confirm to leave game!
i dont know why i love this game very much and already buy alot but why im always receive error...
please kindly help me quickly ....i want to playyyy....


Hello machao8686,

Based on the feedback I just received, your problem is being fixed now, plz wait and it is expected to be solved soon.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: log in error

Postby machao8686 » Tue Nov 24, 2015 6:52 am

hello admin i seen the update .im already update 2.2mb but im stay cannont log in the same error....plz help me quick i cant play this game over 24hours .....thz
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: log in error

Postby Hobot » Tue Nov 24, 2015 8:32 am

Machao send an email with the screenshot to william@xingames.com
Hobot
 
Posts: 1
Joined: Sat Nov 21, 2015 3:04 pm

Re: log in error

Postby Evershaw » Wed Nov 25, 2015 12:21 am

Hobot wrote:Machao send an email with the screenshot to william@xingames.com


Hello Hobot,

How about your problem now?

Please look at the top post written by Ryan. I am convinced that your problem is being processed all the time as I am also a common player and just know limited details about the company.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: log in error

Postby Evershaw » Wed Nov 25, 2015 1:46 am

machao8686 wrote:hello admin i seen the update .im already update 2.2mb but im stay cannont log in the same error....plz help me quick i cant play this game over 24hours .....thz


Hello machao8686,

Your problem should have been fixed now, please relogin to check it with keeping a good internet connection.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: log in error

Postby Evershaw » Wed Nov 25, 2015 1:52 am

Hobot wrote:Machao send an email with the screenshot to william@xingames.com


Hello Hobot,

Your problem should have been solved. Please download the game and log in with a good internet connection. Then you will find a process reminding you of recovering your gamedata.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: log in error

Postby machao8686 » Wed Nov 25, 2015 3:37 am

hello admin now i can login and play the game many thanks.....
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am


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