Purchase coin and not apper

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Purchase coin and not apper

Postby nerohe » Tue Oct 13, 2015 1:17 pm

plz help my id is 21089837.....
nerohe
 
Posts: 2
Joined: Tue Oct 13, 2015 3:42 am

Re: Purchase coin and not apper

Postby Evershaw » Tue Oct 13, 2015 4:39 pm

nerohe wrote:plz help my id is 21089837.....


Hello nerohe,

Would you please provide more details of your problem, for example, when did you buy, how much, through what kind of payment?

I have already reported yout problem, however, I would advise you to check the situation with a good internet connetion first.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Purchase coin and not apper

Postby Evershaw » Tue Oct 13, 2015 10:37 pm

nerohe wrote:plz help my id is 21089837.....


Hello nerohe,

As the reply I just got, please try to follow these steps first to check whether it works: Try to buy the same amount where you bought previous coins (not actually to buy a second time, but to press the same button), then there will perhaps appear an information which shows "This item has been purchased". Then the previous coins you had bought may appear.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Purchase coin and not receive coin

Postby machao8686 » Mon Oct 19, 2015 11:42 am

hi admin
now i play clas of warloads then i buy $14.99 but why i didnt receive any coin,,,
MY ID:21100749
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not receive coin

Postby Evershaw » Mon Oct 19, 2015 4:26 pm

machao8686 wrote:hi admin
now i play clas of warloads then i buy $14.99 but why i didnt receive any coin,,,
MY ID:21100749


Hello machao8686,

As posted before, please first try to check whether this method works: Try to buy the same amount where you bought previous coins (not actually to buy a second time, but to press the same button), then there will perhaps appear an information which shows "This item has been purchased". Then the previous coins you had bought may appear.

In addtion, please always try to keep a good internet connection since the game requires that when conducting any action related to coins and chests.

If it still doesn't work, please feel free to post here.

Many thanks.
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Purchase coin and not apper

Postby machao8686 » Fri Oct 23, 2015 2:28 am

ok sir
i receive my money thanks so much...
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not apper

Postby machao8686 » Fri Oct 23, 2015 2:34 am

sir can u help me another problem..
now im playing perdition and i lose...then i play again i found i lose my items (eagle guard command token) and another one is may be (spear) i dont remember the name because i just bought (lu bu)and receive that (spear) i dont event have time use this items ............ then before i have (4 pages of items slots)but now just have 3 slots why?
Please help me check this problems many thanks....
my ID:21100749
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not apper

Postby machao8686 » Fri Oct 23, 2015 10:22 am

ok sir i got all of my items and i have 4 page of items slot now......
thz
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not apper

Postby Evershaw » Fri Oct 23, 2015 4:21 pm

machao8686 wrote:ok sir i got all of my items and i have 4 page of items slot now......
thz


Hello machao8686,

I am happy to know your game is going well. There may be some problems caused by an unstable internet connection, so I would advise you to check that first when having problems.

Many thanks!
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Purchase coin and not apper

Postby machao8686 » Fri Nov 06, 2015 7:45 am

sir now i have new proplem
when i try to put gem to my weapon it shown (some data does not match. cannot use the forging feature! please contact our gm staff. S:33 - N:35)
My ID:21100749
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not apper

Postby machao8686 » Sat Nov 07, 2015 11:59 pm

plz help me im already asked you this error for two days help me plz...
sir now i have new proplem
when i try to put gem to my weapon it shown (some data does not match. cannot use the forging feature! please contact our gm staff. S:33 - N:35)
My ID:21100749
machao8686
 
Posts: 18
Joined: Mon Oct 19, 2015 11:32 am

Re: Purchase coin and not apper

Postby Evershaw » Mon Nov 09, 2015 12:36 pm

machao8686 wrote:plz help me im already asked you this error for two days help me plz...
sir now i have new proplem
when i try to put gem to my weapon it shown (some data does not match. cannot use the forging feature! please contact our gm staff. S:33 - N:35)
My ID:21100749


Hello machao8686,

I have reported your problem. What I want to suggest is that you may check your internet connection and always keep it stable.

Many thanks!
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am

Re: Purchase coin and not apper

Postby Evershaw » Tue Nov 10, 2015 11:26 pm

machao8686 wrote:plz help me im already asked you this error for two days help me plz...
sir now i have new proplem
when i try to put gem to my weapon it shown (some data does not match. cannot use the forging feature! please contact our gm staff. S:33 - N:35)
My ID:21100749


Hello machao8686,

Your problem should have been solved. Please relogin to check it.

Many thanks!
Evershaw
 
Posts: 134
Joined: Mon May 18, 2015 3:46 am


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