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VIP

PostPosted: Thu Jun 04, 2015 5:10 am
by Chitchatxiaolone
I'm now in VIP 4. It contains free to redraw chest. But, i buy gold chest, then i open it. I don't want the item that draw. I want to redraw chest, but it shows 10 coins to redraw. It is not free. Why?

Re: VIP

PostPosted: Thu Jun 04, 2015 5:13 am
by Chitchatxiaolone
I buy 1800 coins with $29.99. It shows 50% off. But it cost $29.99. Why did it cost $15, 50% of $29.99?

Re: VIP

PostPosted: Thu Jun 04, 2015 12:01 pm
by Ryan
we will check this for you! please tell us your uid, the 8-digits number on your setting menu.

the 50% off shows how cheaper it is when compared with the price of the 30 coins pack.

Re: VIP

PostPosted: Sat Jun 06, 2015 1:53 am
by Chitchatxiaolone
95413480 is my ID.

Re: VIP

PostPosted: Sat Jun 06, 2015 5:47 am
by Chitchatxiaolone
I play yellow turban rebellion hero mode. I defeat feng bo within 6 weeks. I got gold chest box. But i don't get any special drop as thunder spear, yellow turban set , and ...... . Moreover i open chest box. Then i draw first time , i don't like item. But i can't redraw as i am VIP 4. Why?

Re: VIP

PostPosted: Sat Jun 06, 2015 12:44 pm
by Darkkane2
Redraw is for gold chests that you bought from the in game shop only. The special chests from hero difficulty missions are repeatable u can do it 100 times n get 100 chests so obviously the drop chance for that kind of item is extremely low otherwise why would people buy chests if they can get great gear from easy missions?

Re: VIP

PostPosted: Sun Jun 07, 2015 3:09 am
by Tba
There is real problem with the Redraw function of VIP. This morning I bought 6 gold chests from the shop and opened them without any luck. The thing is the option for Redraw did not even show up. The only thing I could do was to Confirm.
Further more, as I remember, when I first got the VIP pack, there is always the icon of VIP 4 on the drawing table whenever I draw something, it disappeared too.
My id is 76340877

Re: VIP

PostPosted: Sun Jun 07, 2015 9:05 am
by Chitchatxiaolone
Me too.
i bought gold chest. then draw it. i don't like the item. I want to redraw. But there is no button of redraw. I buy $29.99 coin 1800. I am VIP 4.

Re: VIP

PostPosted: Sun Jun 07, 2015 9:51 am
by Chitchatxiaolone
i think it needs online. i can redraw sometimes. but sometimes i can't.

Re: VIP

PostPosted: Sun Jun 07, 2015 2:37 pm
by Tba
Since I updated the game to the latest ver it's only possible to open chests online. So apparently it's not right for I don't see the Redraw option as I bought gold chests (even an option to redraw for a cost).

Re: VIP

PostPosted: Mon Jun 08, 2015 12:10 pm
by Ryan
hi, we just released a patch for this "vip - redraw" problem (we added some logs to help locate the problem)
if anyone still have the same problem after patch the game, please try to get us a snapshot. (make sure you have a good internet connection when open chests)

Re: VIP

PostPosted: Thu Jan 07, 2016 6:15 am
by victorash
As this post was brought from the dead by spam now I read it and I have a question. What is hero mode and how can I activate it? Is it the same thing with Elite mode?