Help

Discuss Clash of Warlords here

Help

Postby thedark » Wed Apr 29, 2015 12:15 pm

So what i gonna do if i have change my device, please help me, plus i just give a comment on facebook but i still dont have 20 coin reward, my id í 15658302
thedark
 
Posts: 50
Joined: Mon Feb 23, 2015 5:58 am

Re: Help

Postby Ryan » Thu Apr 30, 2015 12:44 am

1. Prepare your new device: download the game and get a new uid with the new device.
2. Tell us your uid on your old device and the new uid as well.
3. We will set up a transfer data process for you, you will see a prompt on your old device, then "Confirm Transfer!".
4. When transfer complete, restart the game on your new devce, then you will be able to continue to play the game on your new device.

(keep your both devices connected with the intenet during step 3 and step 4)


and pls check your game coins, we have sent u your facebook rewards!
Ryan
 
Posts: 112
Joined: Mon Aug 25, 2014 1:21 am

Re: Help

Postby thedark » Thu Apr 30, 2015 5:36 am

My Old id is 15658302
And the new one is 32240826
thedark
 
Posts: 50
Joined: Mon Feb 23, 2015 5:58 am

Re: Help

Postby Ryan » Thu Apr 30, 2015 6:28 am

thedark wrote:My Old id is 15658302
And the new one is 32240826


ok, check your old device, enter the setting page of the game, you will see the prompt!
Ryan
 
Posts: 112
Joined: Mon Aug 25, 2014 1:21 am

Re: Help

Postby apic » Mon Aug 01, 2016 9:03 pm

I tried to transfer my ID 21299548 to ID 21299540 from the game but didn't worked, I've lost all my progress from my previous ID and nothing got transferred to my new ID. Can anyone please help me? Thanks
apic
 
Posts: 7
Joined: Sun May 08, 2016 9:50 am

Re: Help

Postby soldier » Tue Aug 02, 2016 2:25 am

apic wrote:I tried to transfer my ID 21299548 to ID 21299540 from the game but didn't worked, I've lost all my progress from my previous ID and nothing got transferred to my new ID. Can anyone please help me? Thanks


Hi,can you provide two screen shots with your ID ,and tell me which is the new one and the old one!
Please use the Private Message function!
soldier
 
Posts: 39
Joined: Mon Apr 11, 2016 3:11 am

Re: Help

Postby apic » Thu Aug 04, 2016 2:48 pm

Sorry I don't know how to attach screenshots but my old id is 21299548 and my new id is 21299540. Thanks
apic
 
Posts: 7
Joined: Sun May 08, 2016 9:50 am